To provide our services, we collect personal information about you from a variety of sources, as outlined below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses mentioned below, we may use the information we collect about you to communicate with you, provide our services, comply with legal obligations, enforce terms of service, and protect or defend our services, our rights, and the rights of our users or others.

The types of personal information we collect about you depend on how you interact with our site and use our services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and types of personal information we collect.

Information you provide directly to us through our services may include:

• Basic contact details, such as your name, address, phone number, and email.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, and security questions.
• Shopping information, including the items you view, add to your cart, or add to your wishlist.
• Customer support information, including any details you include in communications with us, such as when sending a message through our services.

Some features of the services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may limit your ability to use or access these features.

We also automatically collect certain information about your interaction with the services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our site and your account, including device information, browser information, details about your network connection, your IP address, and other interactions with the services.

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf. These may include:

• Companies that support our site and services, such as Shopify.
• Payment processors who collect payment information (e.g., bank account details, credit or debit card information, billing addresses) to process your payment, fulfill your orders, and provide products or services you have requested.

When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties, nor for their policies or practices. For more details, see the section below titled Third Party Websites and Links.

Providing Products and Services. We use your personal information to provide you with services, including processing payments, fulfilling orders, sending account-related notifications, and enabling returns and exchanges. We also use this information to manage your account and allow you to post reviews.

Marketing and Advertising. We use your personal information for marketing purposes, such as sending promotional communications via email, text, or mail. We may also use your information to tailor our services and advertising on our site and other platforms.

Security and Fraud Prevention. We use your personal information to detect, investigate, or act on potential fraudulent, illegal, or malicious activities. If you register an account, you are responsible for keeping your credentials secure. We recommend not sharing your username, password, or other access details with others. If you believe your account has been compromised, contact us immediately.

Communicating with You. We use your personal information to provide customer support and improve our services. This is in our legitimate interest to maintain a responsive and effective business relationship with you.

Like many websites, we use cookies on our site. For specific details about the cookies we use, particularly those related to powering our store with Shopify, please refer to Shopify’s cookie policy, see https://www.shopify.com/legal/cookies. We use cookies to enhance and improve our site and services, such as remembering your preferences, running analytics to better understand user interactions, and optimizing our services. Additionally, we may allow third parties and service providers to use cookies on our site to better tailor services, products, and advertising both on our site and across other platforms.

Most browsers accept cookies by default, but you can adjust your browser settings to remove or reject cookies if you prefer. However, please be aware that blocking or removing cookies may negatively affect your user experience and could prevent certain features and functionalities of the services from working correctly. Moreover, blocking cookies may not fully prevent us from sharing information with third parties, such as advertising partners.

We may disclose your personal information to third parties for legitimate business purposes, in accordance with this Privacy Policy. Such disclosures may occur under the following circumstances:

• Service Providers: With vendors or third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• At Your Direction or With Consent: When you request or consent to our disclosure of certain information to third parties, for example, to facilitate shipping or through your use of social media widgets or login integrations.
• Corporate Affiliates: With our affiliates or within our corporate group, where it is in our legitimate interests to operate and manage our business.
• Business Transactions & Legal Compliance: In the event of a business transaction (e.g., merger, bankruptcy), to comply with legal obligations (e.g., subpoenas, search warrants), enforce our terms of service, or protect our services, rights, or users.

We have disclosed the following categories of personal information and sensitive personal information for the purposes mentioned above:

• Identifiers: Basic contact details, order, and account information.
• Commercial Information: Order details, shopping history, and customer support records.
• Internet or Network Activity: Usage data, browsing behavior.

Your personal information may be shared with the following:

• Vendors & Service Providers: Including internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics companies.
• Business & Marketing Partners
• Corporate Affiliates

Please note, we do not use or disclose sensitive personal information for purposes that infer characteristics about you.

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, that content will be public and accessible to anyone.

We do not control who can access the information you choose to make public, and we cannot ensure that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies, as well as their terms and conditions. We do not guarantee, nor are we responsible for, the privacy or security of these sites, including the accuracy, completeness, or reliability of the information found on them. Information you provide in public or semi-public venues, such as social networking platforms, may be viewable by other users of the Services and/or users of those third-party platforms without limitation on its use by us or by third parties. The inclusion of such links does not, by itself, imply any endorsement of the content on these platforms or of their owners or operators, unless disclosed within the Services.

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure while in transit. We recommend that you avoid using unsecured channels for communication.

Online Sales Terms

• All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
• www.victoriaventura.co will not pass any debit/credit card details to third parties.

For more information, please visit our full privacy policy here: https://victoriaventura.co/pages/privacy-policy.